PERCEIVED ORGANISATIONAL SUPPORT AND WORKPLACE DEVIANT BEHAVIOURS IN SELECTED GOVERNMENT-OWNED ESTABLISHMENTS IN RIVERS STATE

Abstract

The study explored the relationship between perceived organisational support (POS) and workplace deviant behaviours in government owned firms in Rivers State using technology as a moderating variable. POS is operationalised by the positive relationships with supervisors, co-workers, and working environment. POS has a crucial role in moulding the behaviour of employees. Organisational efficiency and employee well-being can be adversely affected by workplace deviance behaviours such personal aggressiveness, political deviance, production deviance, and others. This study used a cross-sectional research methodology to investigate the connection between point-of-sale systems and workplace misconduct, as well as the moderating role of technology in this relationship. The results show that high POS significantly reduces workplace deviant behaviours and poor support increases deviance. Besides, technology boosts the excellent benefits of POS by assisting communication, promoting accountability and improving the working environment. Conversely, poor technical infrastructure is an obstacle to POS, which promotes workplace misbehaviour. “The report recommends strengthening the support structures in organisations, improving working conditions, using technology to engage employees and creating ethical training programmes.” These measures can assist build a more supportive work environment and decrease workplace deviance and boost the entire efficiency of government owned firms.