THE ROLE OF HUMAN RESOURCE QUALITY IN LIMITING EMOTIONAL EXHAUSTION -A FIELD STUDY IN A SAMPLE OF HEALTH ORGANIZATIONS SALAH AL-DIN GOVERNMENT

Reem Yousif Sultan Farhan Aldori; Prof. Dr. Fayiq Mishal Kaddouri Al-Aubaidy

Authors

Reem Yousif Sultan Farhan Aldori Department of Business Administration, College of Administration and Economic, Tikrit University, Iraq
Prof. Dr. Fayiq Mishal Kaddouri Al-Aubaidy Department of Business Administration, College of Administration and Economic, Tikrit University, Iraq

Keywords:

Human quality, Job relatedness, Cognitive feeling, Health organizations in Salah Al-Din Governorate.

Abstract

Most important objectives: The main objective of the current study is to determine the role of the quality of human resources in reducing emotional exhaustion through the role of job engagement for a sample of workers in a group of health organizations in Salah Al-Din Governorate, which are (Tikrit Teaching Hospital, Saladin General Hospital, to join the medical, Beji General, Samarra General). Study method and sample: This study relied on the method of the field study in a number of health organizations in Salah Al-Din Governorate, while the study sample amounted to (263) respondents in the health organizations surveyed out of the study population of (833), while the valid forms for statistical analysis were (251) forms. The most important conclusions of the study are: First: There is a correlation and a significant (positive) impact between the quality of human resources in terms of their dimensions and the functional link in the health organizations studied. Second: There is an (inverse) correlation and impact between the quality of human resources and emotional attrition, functional engagement and emotional attrition in the health organizations under study.